Optimal Assured Support Package

The Optimal Assured – Global Application Support service is designed to ensure that our customers have access to expert technical assistance whenever and however they need. It is a flexible offering, dedicated to address our customers’ specific requirements.

Support is always available when you need it, whether that is via a dedicated phone line, remote system login support by our automation experts, or in the form of an engineer based at your site or factory.

Optimal Assured – Global Application Support offers:
– Fully flexible and tailored assistance to meet individual requirements
– Expert support available as much or as little as customers need it
– Optimisation of reliability and performance
– Minimisation of maintenance costs
– Achieve and maintenance peak productivity
– Readiness to upgrade and embrace new technology as it emerges